Shipping Policy

ALL CATEGORIES

Fulfillment Operation Time

5-7 Days/Week Due to Covid-19.

Excluding Holidays?

Exclude

Shipping Method

Seller Standard 
Free Shipping Orders Over $99 for worldwide,U.S and Canada and Euro is free shipping for any order.
Delivery Time Within 15 Business Days For U.S order

*Please note that we do not ship to Alaska, Hawaii or outlying islands.

NOTE: We will process and ship your package within 3 business days after you place your order. If you did not receive your Tracking Number/Order Confirmation, check your email's spam box.

  • Customer Service Email: support@lightofjuwelen.com
  • Bad weather or an accident may postpone deliveries. We would highly appreciate your understanding and patience.
  • All packages will be delivered to your door by our couriers.
 
 
Verification
We will send you an confirmation e.mail once your order is verified. After that, the orders will be shipped in 7-14 business days.  in principle, the orders can not be cancelled during the delivery processing. Please get in touch with us by e.mail to solve your worries. Thank you!
 
Shipping Time
This will refer to the time it takes from items to be delivered from our warehouse to your destination. 
but don't worry, send us e-mail we will do our best to let you no worry.
 
Shipment Confirmation & Delivery
You will get a shipment confirmation e.mail which includes tracking No. and order details to you once order has been shipped. The tracking No. will be active within 24-48 hours. 

Stay Chic with KTCHIC

As an Asian fashion brand, KTCHIC captures the essence of Oriental beauty and elegance. We help overseas Chinese girls rediscover their cultural roots through modern reinterpretations of traditional Asian clothing. Our mission is to make following Chinese fashion trends effortless for Asian women worldwide.

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