Good morning!  Thank you so much for the refund. I do not  expect a refund for the Return shipping.  Not worried about that. So sorry this has caused such confusion but do appreciate your patience!  Thanks for your business. 

Take care.
Joan Creeger




Hi Crystal,
Thank you for your email and letting me know. I am confirming receipt of the refund and appreciate you working with me on this.
Thank you.





Dear Joey,

Thank you for your email. I really appreciate your service ,️such a prompt reply with support. Thank you very much.






Oh my, your note has honestly brought tears to my eyes, warmth to my heart and a smile to my face.

You sound like you are a very caring and consciousness business owner who definitely puts her customers first.  Even though it's hard sometimes, I know it's frustrating but don't lose hope.  For every bad customer, there are two good customers.
And yes, thank you, I would love to be your screen friend and you ~ mine.  I can not see any reason why I would be your enemy or be negative to you for any reason.  You have been nothing other than open and honest to me.  You have some lovely items and you are a kind and generous person.  I will not be your friend because you have product to sell.  I will be your friend because I can tell that you care about other people and we all need people like you in our lives.
Your email made me smile and cry at the same time and it set the tone for my whole day.  I hope my emails do the same for you.  I wish we were closer and could sit down and have a cup of tea.  I'm sure I would enjoy spending time with you.
If I can help you in any way, please just let me know.  Fortunately, I am retired and unfortunately, my family are in three different states that are not that near to me.  So, I normally have extra time available in my day and especially for a friend.
Take care of yourself.  I sincerely wish only the best for you and yours.



Stay Chic with KTCHIC

As an Asian fashion brand, KTCHIC captures the essence of Oriental beauty and elegance. We help overseas Chinese girls rediscover their cultural roots through modern reinterpretations of traditional Asian clothing. Our mission is to make following Chinese fashion trends effortless for Asian women worldwide.


Stay ahead of the latest Asian fashion trends! Subscribe to KTCHIC’s newsletter for insider style tips, new arrival alerts, and exclusive members-only perks. Join our community of global Asian fashionistas now!