Shipping Policy

ALL CATEGORIES

Fulfillment Operation Time

1-2 Days/Week

Excluding Holidays?

Exclude

Shipping Method

Seller Standard 
Free Shipping All orders  for worldwide,U.S and Canada and Euro is free shipping for any order.
Delivery Time Within 15 Business Days For U.S order

*Please note that we do not ship to Alaska, Hawaii or outlying islands.

NOTE: We will process and ship your package within 1-2 business days after you place your order. If you did not receive your Tracking Number/Order Confirmation, check your email's spam box.

  • Customer Service Email: support@lightofjuwelen.com
  • Bad weather or an accident may postpone deliveries. We would highly appreciate your understanding and patience.
  • All packages will be delivered to your door by our couriers.
 
 
Verification

Order Confirmation： Once your order is placed and verified, you will receive a confirmation email within 24 hours.

Processing & Shipping： Orders are processed within 1–2 business days. Delivery to the United States typically takes 7–12 business days via international express.

Order Cancellations： Orders cannot be cancelled once they have entered the fulfillment process. If you have any concerns, please contact us at support@lightofjuwelen.com as soon as possible and we will do our best to assist you.

 
Shipping Time
This will refer to the time it takes from items to be delivered from our warehouse to your destination. 
but don't worry, send us e-mail we will do our best to let you no worry.
 
Shipment Confirmation & Delivery
You will get a shipment confirmation e.mail which includes tracking No. and order details to you once order has been shipped. The tracking No. will be active within 24-48 hours.